Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy explains how YUNAA BEAUTY processes and ships orders placed through our website.
Where We Ship
YUNAA BEAUTY currently ships within the United States, including Alaska, Hawaii, Puerto Rico, and APO, FPO, and DPO military addresses.
We do not currently offer shipping to Canada or other international destinations.
Shipping Rates & Delivery Times
| Shipping Option | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $6.99 | 2–5 business days |
| Express Shipping | $9.95 | 1–2 business days |
Delivery estimates are provided by the shipping carrier and begin after the order has shipped. They are estimates and are not guaranteed delivery dates.
Order Processing
Orders are generally processed within 1 business day.
Orders placed before 2:00 PM EST, Monday through Friday, may ship the same business day.
Orders placed after 2:00 PM EST Monday through Thursday will generally ship the next business day. Orders placed after 2:00 PM EST on Friday, or over the weekend, will generally ship on Monday.
Orders do not ship on weekends or when our shipping operations are closed.
During major sales, holidays, promotions, or periods of unusually high order volume, processing times may temporarily take longer than usual.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking information.
Please allow up to 24 hours for tracking information to update after the shipping confirmation is sent.
If your order contains multiple items, your items may be shipped separately and may arrive in different packages. Separate tracking information may be provided for each shipment.
Delivery Delays & Lost Packages
Delivery dates are estimates and may be affected by carrier delays, weather, holidays, high shipping volume, transportation issues, or other circumstances outside of our control.
Please do not consider the estimated delivery date a guaranteed delivery date.
If your package is still in transit or has not arrived by the estimated delivery date, please allow the carrier additional time to complete delivery before contacting us. Tracking information should be reviewed first, as packages may continue moving through the carrier's network after the estimated delivery date.
If tracking shows that your package remains undelivered or in transit for 5–7 business days after the estimated delivery date, please contact us so we can review the tracking information and shipment status.
Refunds for delayed packages are not automatic. We will review the tracking information and circumstances of the shipment before determining the appropriate resolution.
If a package is confirmed as lost by the carrier, we will review the situation and determine the appropriate resolution based on the circumstances.
Once tracking confirms that a package has been delivered to the address provided at checkout, YUNAA BEAUTY is not responsible for packages that are subsequently lost, stolen, or misplaced.
Shipping Address
Orders are shipped to the address provided at checkout.
Please carefully review your shipping information before completing your purchase. We cannot guarantee that an address can be changed after an order has been placed, especially once the order has entered processing or has shipped.
If an incorrect or incomplete address is provided, the order may be delayed, returned, or delivered to the address provided at checkout.
P.O. Boxes
Orders shipped to P.O. Boxes are sent through USPS First Class or Priority Mail, where available.
Military Addresses
Orders shipped to APO, FPO, and DPO addresses are sent through USPS First Class or Priority Mail.
Military deliveries may take up to 3 weeks or longer depending on military handling and destination.
Multiple Shipping Addresses
A single order cannot be shipped to multiple addresses.
If you need items shipped to different addresses, separate orders must be placed for each shipping address.
Freight Forwarding Services
If you choose to have your order delivered to a freight forwarding service or forwarding address, the shipment is considered delivered once it reaches the forwarding address provided at checkout.
YUNAA BEAUTY is not responsible for packages that are lost, stolen, damaged, or otherwise unavailable after delivery to a freight forwarding service. Use of a freight forwarding service is at the customer's own risk.
Seasonal & Promotional Delays
During major holidays, seasonal periods, major sales, and promotional campaigns, order processing and delivery times may temporarily increase due to higher order volume.
We appreciate your patience during these periods.
Non-Shipping Days
Orders are not shipped on weekends or on the following U.S. holidays:
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New Year's Day
-
Martin Luther King Jr. Day
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Presidents' Day
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Memorial Day
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Independence Day
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Labor Day
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Columbus Day
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Veterans Day
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Thanksgiving Day
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Christmas Eve
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Christmas Day
Orders placed during these periods will be processed on the next available business day.
Taxes
Applicable sales taxes and other required taxes are calculated and added at checkout based on the shipping address and applicable tax requirements.
Contact Us
If you have questions about shipping, delivery, or your order, please contact us at:
Email: info@yunaabeauty.com